Privacy Policy

On your first visit to our Site, we are committed to protecting your privacy and the security of your personal data. This Privacy Policy applies to individuals who visit the website operated by Geofindy, use downloadable software, access mobile applications, or use the products and services provided on www.geofindy.com (collectively, the “Geofindy Service”).

The data controller responsible for processing personal data collected through this website is Aan host S.L

This Privacy Policy describes how we collect, use, share, and protect your personal data, as well as your rights and choices regarding its use. Capitalized terms not defined in this Policy shall have the meaning assigned to them in our Terms of Use (“Terms”).
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. We may update this Policy from time to time; we will notify you of any significant changes via email or through a notice on our website before the changes take effect. We recommend reviewing this page periodically to stay informed about our privacy practices.

1. What is Personal Information?

Personal Information includes identifiable data such as your name, phone number, email address, and any other non-public information associated with this data. It does not include aggregated information, which refers to general usage data of the Geofindy Service that does not identify a specific user.

2. What Personal Information Do We Collect?
2.1. Information you provide when using the Service
  • Registration and Profile Information: When you create an account, we collect data such as your username, full name, date of birth, email address, mobile phone number, and, optionally, a profile picture. If you add a family member to your account, we will collect their name, email address, and phone number. We also collect billing information when you register for premium services.
  • Location Services: We collect your location via GPS, Wi-Fi, or mobile network triangulation to provide you with the features of the Service. This information is retained only as long as necessary to provide the Service and is then deleted.
  • Messages and User Content: When you use our messaging service or interact with other members, we may collect the messages you send and any content you provide.
2.2. Information collected automatically

We may collect information through cookies, log files, and other tracking technologies. This data may include:
• IP address, browser type, and referring/exit pages.
• Interaction data with links on the website or app.
• Mobile device information such as unique identifiers and geographic location.

2.3. Children’s Privacy

Our Service is intended exclusively for individuals of legal age. We do not knowingly collect personal data from children under 13 years of age without verifiable consent from a parent or legal guardian. If we become aware that we have collected data from a child without the required consent, we will promptly delete such information. If you have questions about your child’s account or wish to exercise rights related to their data, please contact us at [email protected].

3. How Do We Use Your Personal Information?
  • Provide the Service.
  • Create and manage your account.
  • Respond to inquiries.
  • Improve the app and campaigns.
  • Send administrative and promotional communications.
3.1. Legal Basis for Processing (for EEA Users Only)

In accordance with the General Data Protection Regulation (Regulation EU 2016/679), we process your personal data based on one or more of the following legal grounds:

• Your consent: For example, when you agree to share your location or to receive promotional communications.
• Performance of a contract: To provide you with the Geofindy Service in accordance with our Terms of Use.
• Compliance with legal obligations: When the law requires us to retain certain data or respond to lawful requests from authorities.
• Legitimate interests: To improve our Service, prevent fraud, ensure security, and perform statistical and non-intrusive marketing analysis, provided these interests do not override your fundamental rights and freedoms.

You may exercise your rights and withdraw your consent at any time by contacting us at [email protected]

4. How Does Geofindy Share Your Personal Information?

We share your personal information only with third parties who help us provide, maintain, and improve our service. This may include functions such as cloud storage, usage analytics, map generation, payment processing, authentication, customer support, and advertising campaign management.

These service providers process data solely under our instructions, with appropriate confidentiality and security measures in place. They are not authorized to use your data for any purpose other than those specified in this Policy.

We may also disclose your information if required by law, a court order, or if necessary to protect our rights or the safety of our users.

Any content or information you voluntarily post on our social media or app store profiles may become publicly visible.

Except as described above, we will not share your personal data with third parties without your consent.

5. How Do We Protect Your Personal Information?

We implement reasonable security measures to protect your personal data against unauthorized access. While we strive to safeguard your information, we cannot guarantee absolute security. If we detect a security breach, we will take steps to investigate and notify affected users in accordance with applicable law.

6. How Long Do We Retain Your Personal Information?

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Once data is no longer needed, we will securely delete or anonymize it.

7. Account Deletion

You may request the deletion of your account at any time by writing to [email protected].

We will process your request within a reasonable timeframe and delete your account along with any associated personal data, except for information we are legally required to retain or that we must keep for security, fraud prevention, or compliance purposes.

Any residual data that remains in backup systems will be deleted automatically during the system’s regular backup cycle.

8. User Rights

If you wish to update or delete your personal information, you can do so through your account settings or by contacting us at [email protected].
You may also opt out of receiving promotional emails by following the unsubscribe instructions included in those messages.

9. Applicable Law

Geofindy is headquartered in the United States. By using our Service, you consent to the transfer of your personal data to the United States, where it will be governed by our privacy policies and U.S. law.

10. Additional Rights for EEA Users

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access, correct, and delete your data.
• The right to object to the processing of your personal data.
• The right to data portability.
To exercise these rights, please contact us at [email protected].

10. Additional Rights for EEA Users

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].