Here you’ll find essential information on how the service works, pricing, security, legality, and other key aspects, so you can get the answers you need without contacting support.
Geofindy is a geolocation platform that allows you to quickly and easily track a mobile device. We send a location request to the phone number you provide. The user must accept the permission, and once they do, their location will be visible on your dashboard.
Geofindy works with most mobile operators worldwide. However, the device must be connected to the internet and accept the location request for the tracking to be successful.
Yes, Geofindy complies with all privacy regulations. A device can only be located if the user gives explicit consent. It is not allowed to track a device without the owner’s permission.
Tracking accuracy depends on the GPS signal, mobile coverage, and the device’s environment. Under optimal conditions, the location has a margin of error between 1 and 6 meters.
Once the request is sent, tracking depends on how long the user takes to accept the permission. In most cases, the process only takes a few minutes.
The device must be turned on and connected to the internet for geolocation to work. If it’s off or has no signal, the request will be sent as soon as the phone becomes operational again.
We offer a subscription at €39.99 per month, with unlimited location requests. The subscription renews automatically, but you can cancel at any time from your account.
You can cancel your subscription from your account settings. No further charges will be made and you will still be able to use the service until the end of the billing period.
At Geofindy we protect your privacy with advanced security protocols. All location data is transmitted using TLS (Secure Sockets Layer), ensuring that only you have access to the information.
Refund policies are detailed in our Terms and Conditions. In some cases, we offer refunds if the service has not been used or if a billing error has occurred.
If you have questions or issues with the service, you can contact our support team by sending an email to: [email protected]